FAQ

Frequently Asked Questions

Where do you ship?

We currently ship across Canada. Free shipping is available on qualifying orders.

How long does shipping take?

Most orders arrive within 5–7 business days. Expedited options are available at checkout.

Can I return a product?

Yes! We accept returns within 30 days of purchase. Items must be unused and in original packaging. Please visit our Shipping & Returns page for details.

Are your products safe for cats?

Absolutely. We carefully vet all products to ensure they meet safety standards for your furry friends.

How do I contact you?

You can reach us through our Contact page. We typically respond within 1–2 business days.